Orders within the US are shipped priority or first class USPS mail. International orders vary in shipping method, typically first class USPS mail. Order's ship via your chosen method upon processing, which can take 1-3 days. If you have special request like extra insurance or signature confirmation please e-mail email@example.com.
Tracking is sent with each order, please make sure to collect your package immediately so products do not freeze or bake in the heat.
We ship 1-2 times a week. Please be patient with us, some items are custom bottled as ordered. sometimes it make take up to two weeks before shipment.
PRODUCT & USAGE WARNING
Please be aware of any allergies or sensitivities you may have before using the products. All ingredients are transparent and chemical free for this reason.
If you are pregnant or breastfeeding be extra careful about using herbal medicine products. It is a good idea to contact your physician about using essential oils or herbs being that every doctor has their own recommendations and warning regarding the use of herbal medicine during pregnancy, breastfeeding and for infants and children.
The information provided on this website and the products sold by Ritual Botanica are not intended to treat, cure, prevent, or diagnose any disease or medical condition, and does not substitute for medical advice of a physician. Statements on this site are not FDA evaluated.
RB wants you to completely cherish your products! If you are unhappy with your product please send firstname.lastname@example.org an e-mail within 48 hrs of arrival with detailed explanation of issue. We try to give as many details about the items as possibly; if you have any questions please ask before you purchase. A credit or refund can be arranged with return of the item, in which case the purchaser will be responsible for shipping cost.
Class Refund Policy
In person classes are fully refundable 14 days prior to the class, 75% 14-7 days prior to class, 50% within the week of class. Refunds are not granted for cancelations within 2 days of class as it's hard to fill those seats and I already limit class space to keep the groups more intimate. There are some exceptions for dire circumstances and illness.
Online classes are fully refundable if canceled before the start of class.